Multi-Criteria Group Decision Making Considering the Willingness to Reject and the Indifferent Preference

“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”

چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...

Using Preference Constraints to Solve Multi-Criteria Decision Making Problems

Selecting the best option among a set of alternatives is not always a straightforward process. Usually the alternatives are characterized by several attributes which all need to be considered to some extent when making the final decision. Moreover, each attribute can take several values that could be ranked based on the decision maker’s preferences. Of course, we would like to choose the altern...

An AHP-Delphi Multi-Criteria Decision Making Model with Application to Environmental Decision-Making

Application of multi-criteria decision making to estimate the potential of flooding

Integrating a geographic information system and multi-criteria decision making methods have been lead to provide spatial multi-criteria decision making methods. In this study, the spatial potential of flooding was determined based on analytic network process and analytic hierarchy process. At first, six factors of flooding were determined as criteria. The criteria were the slope, hill-slope asp...

Multi-criteria Decision Making Using Fuzzy Preference Relations

When dealing with multi-criteria decision making problems, the concept of Pareto-optimality and Pareto-dominance may be inefficient (e.g. generally multiple solutions exist), especially when there is a large number of criteria. Our paper considers the fuzzy multi-criteria decision making problem based on Zadeh’s linguistic approach to P-optimality and P-dominance. The construction, analysis and...